The problem is not that the reffing is towards one team or another. We, as fans, know that reffing a game like an NBA game is extremely tough. What we, as fans, don't like is the NBA take that the refs are sacred and that we, and especially the coaches and players, can't complain about games or else they get punished. Instead of solving the problem, Sterns tries to sweep it under the rug. When we get ignored, that's when it gets up mad and the conspirators begin their cries for an ultimate explanation. Look at the NFL. They screw up a couple of plays during a game so they go back and acknowledge it during the season and make changes during the offseason. When does that ever happen in the NBA? The Portland thing? That was so obvious where they had to change it. But how many calls are there that we as fans have been complaining for so long (preferential treatment, carrying the ball, traveling) that are never acknowledged. That just makes us more and more frustrated.
Lastly, a great example of a refs inability to do their job and because Stern allows them to act like gods out there. How about in the end of the first overtime when Doc tried to call a timeout, chasing the refs, as time was running out. Then the refs explanation was that Ray never had control of the ball, even though took the ball, dribbled, and focused on the basket, and shot the ball. You can see in Ray's eyes that he had focused on the basket, thinking about the shot. There is no way that he didn't have control of that ball.